Creating an user-friendly experience for a medical app
Background and problem
The client wanted to build an iPad app that controls an IoT medical device to allow rapid testing of different viruses and show the results to medical professionals from small clinics and pharmacies.
The main objective was to create a seamless experience that allows multiple professionals to use the same app and effectively use multiple IoT devices at the same time.
Optimizing the user experience
Because it’s a medical app, some steps were strict, for example showing the instructions every time before testing. But, for others I had the freedom to change the order as needed.
To maximize the effectiveness of the process, I wrote multiple use cases and scenarios to find out different UX problems that may occur when the users use the app. We did a lot of internal testing to optimize and choose the best option available.
Optimizing how multiple users use the app
I did different variations of user flows to see the available options of user experience to make sure users didn’t have to go through redundant steps and to streamline the process of multiple tests at the same time that multiple medical professionals did.
Working on the layout
Creating quick sketches and wireframes was key to experiment different layout structures and decide on the direction faster to design a user-friendly and intuitive app.
Designing the final user interface
For the user interface design of the final product we decided to show all the connected devices on the home screen and categorize them based on the status. I used easy to read fonts, a light orange color for the background to be easy on the eyes, and created a clean, easy to use design.
